The Molasses Flood is a video game developer. The GDPR sets out requirements for all companies handling the personal data of EU citizens, which includes us.
The GDPR requires that we communicate what we do with collected data, and make that information publicly accessible, thus this document.
We may update this policy in the future as we continue to grow and change as a company.
We hold the following details for people who have sent us an emailthrough the Contact Us form:
We hold the following details for people who backed The Flame in the Flood on Kickstarter:
We record game play analytics from The Flame in the Flood and Drake Hollow. You can opt out of uploading analytics in the options of the game. Those analytics store gameplay behavior, and include a unique identifier to verify gameplay across multiple sessions. For The Flame in the Flood, our analytics back end is hosted on Google’s servers, as we use their Google Analytics service to record gameplay events. For Drake Hollow, we use Playfab by Microsoft to record gameplay events, and the data is stored on Microsoft’s servers.
If we have your data in our inbox, it is because you sent it via our web page.
If you are in our backer database, it is because you backed The Flame in the Flood on Kickstarter.
If you’ve played The Flame in the Flood or Drake Hollow and didn’t turn off gameplay analytics recording, then the game will record anonymized data about gameplay.
We use your data only to keep connected with you as a customer. Specifically replying to messages we receive. We also use the data to improve our games by observing broad trends in player behavior.
We DO NOT transfer your information to any third party for any reason not involved in maintaining a relationship with you as a fan and customer of The Molasses Flood and our products.
We DO NOT sell your information to any third party for any reason.
Any data collected about you will be kept under The Molasses Flood’s control to the best of our ability. In most cases, your data is stored on one of our service provider’s systems–see later in this policy.
The Molasses Flood is a Massachusetts LLC and can be contacted using the following details:
The Molasses Flood
1320 Centre St Ste 104
Newton Centre, MA 02459
We keep your data as long as necessary to respond to your message, followed by a period necessary for legal or accountability purposes.
We will keep your data long enough to be able to fulfill all Kickstarter-related rewards and activities. Kickstarter has their own policy for maintaining your data, so we encourage you to check with them for any related concerns.
Data recorded via google analytics automatically deletes itself after 26 months.
Any of your data that we store directly (as opposed to data stored by Squarespace and Kickstarter) is stored on our AWS server in Perforce, our file versioning system. This means that some data (backer databases) are synced to our local machines when we need to update or access it for Kickstarter related activities. We also use cloud based services to store and process data about customers. These include Amazon Web Services, Kickstarter, and Google.
We may choose to use other service providers in future. If we change our service providers then we will update the details on this page so you can always return to this page to see where your data is being stored.
Your emails are stored by Google –see contact information below.
Kickstarter data is stored on Kickstarter.com
Your game analytics data is stored by Google –see contact information below.
Only Molasses Flood personnel, contractors, and service providers (listed above) will have access to your data, and only for the purposes listed in this policy. We do not sell or otherwise distribute your data to anyone else.
GDPR stands for General Data Protection Regulation. This is a pan-european law which replaces previous national data protection legislation and gives all EU citizens common rights. The full text of the GDPR can be found here:http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ.L.2016.119.01.0001.01.ENG&toc=OJ:L:2016:119:TOC
Full details of your rights are available in the text of the GDPR (see http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ.L.2016.119.01.0001.01.ENG&toc=OJ:L:2016:119:TOC), but here is a quick summary of the main provisions which are relevant to the type of data we hold about you:
Please provide details in your email/letter of what actions you would like us to take. Depending on the nature of the request and whether or not your request comes from the email address we have on file for you, we may need to verify your identity so that we don’t give out information to the wrong person. In most cases it helps if you are able to provide a contact phone number so that we can validate your identify and discuss the request with you.
If you are concerned about how we manage your data, or how we have handled a request to exercise your rights, then please get in touch with us to discuss it. To do this please send an email detailing your concerns to email@example.com.